Case Study – Auto Detailing Company, Los Angeles, CA

*The names in this case study have been changed to protect the anonymity of the customer. With permission, the details of this case study are reproduced below.

A “Better” Mobile Detailing Company

Better Mobile Auto Detailing, located in Los Angeles, CA had been in business for just over 4 years. The owner, Bob Thorton, had bootstrapped the company starting right after college. For the first 2 years, he worked 50-60 hour weeks building a reputation and client base. At first he hired helpers so he could complete more jobs in a day. Contine reading